3CX Basic Training
05/30/2019 14:00 to 05/30/2019 16:00 (America/New_York)
Surfside,
United States
Contents
Install 3CX
Find out everything you need to know before performing your first installation of 3CX; such as FQDN and Certificates, which ports need to be used and more.
Using the 3CX Web Client
The 3CX Web Client is a web-based softphone which allows you to make/receive/transfer calls, chat with your colleagues, scheduling conferences and much more directly from your browser. No need to download any apps or software. This module explains how the basic functionalities work and how to access your web client.
Installing the 3CX Apps
What are the 3CX apps and how can you use them to benefit your business? This module covers everything you need to know from how to provision them to how PUSH works.
Configuring a Desktop Phone
Desk Phones. Every business has them. With 3CX they’re super easy to configure and in this module we show how PnP works as well as how you can remotely manage the phones.
Configuring the Firewall
Learn all about what network traffic 3CX generates, how to set up and configure your Firewall, which ports 3CX uses as well as how to check if you have configured everything correctly.
Configuring VoIP Providers / SIP Trunks
Configuring a supported SIP Trunk with 3CX is a matter of a few minutes. This module covers setup as well as configuring inbound and outbound rules.
Voicemail
Voicemail is still an important feature of any phone system. In this module, we will show you how to change your voicemail greeting according to your status as well as some more advanced voicemail settings
Digital Receptionist
Digital Receptionist can help streamline your incoming calls and have them routed to the correct extension. In this module, we take you through setting up your Digital Receptionist, as well as explain all the options available to you.